PlasmaHost does not offer refunds under any circumstances. Once a service has been purchased, whether it is a new order, a renewal, an upgrade, or an add-on, the payment is final and non-refundable.
This applies regardless of usage, including if you cancel your service early, are dissatisfied with performance, no longer need the service, or have not used it at all during the billing period.
By purchasing a service from PlasmaHost, you acknowledge and agree to this no-refund policy. We encourage you to review our plans, features, and specifications carefully, or reach out to our support team with any questions, before completing your purchase.
If you believe you were charged in error, please submit a ticket and our team will review the situation on a case-by-case basis.
If anything here is unclear, our support team is happy to help before you make a purchase.