Got questions? We've got answers. Here are the most common questions about our hosting services and everything you need to know to get started.
Most of our services are provisioned instantly! Minecraft servers, databases, and bot hosting are typically ready within 1-2 minutes of payment confirmation. Our automated system handles the entire setup process, so you can get started right away.
Absolutely! You can upgrade or downgrade your plan at any time through our client portal. Upgrades take effect immediately, and for downgrades, changes will apply at your next billing cycle. We'll prorate any differences automatically.
We provide 24/7 technical support through our ticket system and Discord community. Our team consists of experienced system administrators who can help with everything from basic setup to complex configurations. Most tickets are answered within 2-4 hours.
We accept all major credit cards (Visa, MasterCard, American Express), and PayPal. All payments are processed securely through our encrypted payment gateway. We also offer automatic billing for your convenience.
Our Minecraft hosting is optimized specifically for game servers with mod & plugin support. Database hosting is perfect for MySQL, Redis, and MongoDB. Bot hosting is designed for Discord bots and applications that need 24/7 uptime with low latency.
Yes! All our services include enterprise-grade DDoS protection with 17TB/s capacity. This protects your servers against even the largest attacks, ensuring your services stay online 24/7. The protection is automatically enabled for all customers at no extra cost.
Absolutely! You have full control over your server. For Minecraft hosting, we support all popular modpacks and plugins including Forge, Fabric, Bukkit, Spigot, and Paper. For other services, you can install any compatible software you need through our control panel or file manager.
Our servers run on enterprise-grade hardware with AMD Ryzen and Intel Xeon processors, NVMe SSDs for ultra-fast storage, and high-speed network connections. All servers are located in premium data centers with 99.9% uptime guarantees and redundant power/cooling systems.
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